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How to manage

How do I remove a product from my subscription?

1. Log in to your account. Not sure how to log in? Instructions can be found here. 2. Click on the "Subscriptions" tab. 3. You will see an overview of all the products you currently subscribe to. 4. Find the product you want to unsubscribe from and c

How to add a new product to my subscription?

1. Log in to your account. Not sure how to log in? Instructions can be found here. 2. Click on the "Subscription" tab in the top menu. 3. You will see an overview of the current products in your subscription. 4. Scroll down to the "You may also be in

Where and how to manage subscriptions?

You always set up and manage your subscription according to your needs entirely by yourself. You can edit:. Not sure how to log in to your subscription? Instructions can be found here. Other important links:. I need to reschedule my order. I need to

How to unsubscribe?

You can cancel your subscription yourself in your account. Follow these steps:. 1. Log in to your account. Not sure how to log in? Instructions can be found here. 2. Click on the "Subscriptions" tab. 3. You will see a list of products you are current

How can I reschedule my order?

Don't need or want to receive your subscription products at the set interval (e.g., your package lasted longer than you expected)? Simply select the option to skip (omit) the upcoming order in your subscription settings. The procedure is as follows:.

How do I log in to my subscription?

There are several ways to manage your Trime subscription. Choose the one that suits you best:. 1. Confirmation email and subscription management - immediately after ordering your subscription, you will receive a confirmation email containing a direct

What are credits?

Credits are a financial amount that we can credit to your account – for example, as compensation, a reward, or a gift. You can always see your credit balance after logging into your account. When you place your next order, your available credits will

If I cancel my subscription, can I renew it later and still get the same discount?

Unfortunately, no. If you cancel your subscription, you will lose all discounts you have earned so far. If you decide to reactivate your subscription in the future, you will start again from the first order – i.e. without a discount. If you don't nee

Can I choose a specific delivery date for my order?

Yes, you can choose the date that suits you best. Follow these steps:. 1. Log in to your account. Not sure how to log in? You can find instructions here. 2. Click on the "Orders" tab. 3. Find your upcoming order and click on "View and manage order".

I have multiple products in my subscription – how can I change or consolidate the delivery date?

If you have multiple products as part of your subscription, you can easily adjust the delivery date for each of them according to your needs—either deliver them on different dates or combine them into one shipment. The procedure is as follows:. 1. Lo

WhatsApp notifications

We have now added the option to receive subscription notifications via WhatsApp. Three days before your subscription order is processed, you will receive a message directly to WhatsApp (if you use it). This allows you to: